Reference

Open the rk77 Privacy Policy

Our Privacy Policy explains what we collect when you create an account, verify your phone, enter the lobby, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice signalsCookie choices
rk77 Open the rk77 Privacy Policy
REQUEST HELP DIRECTLY

Contact Us About Your Privacy Policy

A privacy question should not get lost beside a wallet issue. Sign in, open the account support route, and identify the exact request: access, correction, deletion eligibility, cookie choice or payment-record clarification.

Account access Use the account support route when you cannot complete phone verification or reach your privacy settings. We check the account details you provide before discussing personal records.
Wallet records For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date from your receipt. We use those details to locate the relevant record without asking for wallet credentials.
Privacy requests State whether you want access, correction, deletion eligibility or a cookie change. We may ask for an account confirmation step before sending or changing personal data.
HOW WE HANDLE DATA

Explore Your rk77 Data Controls

Privacy controls work best when each record has a clear purpose. We separate account identity, device activity, wallet references and support messages so our teams can answer a precise request rather than…

Account details

Your phone number and verification result help us establish account ownership. We use them for login checks and privacy-request confirmation, not as a substitute for your wallet password.

Device activity

Browser, device and session signals help identify unusual access and keep the correct account open. You can ask what device-related data is connected with your account.

Cookies

Cookies can preserve a login session and remember selected account settings. You can adjust cookie controls in your browser, though some account functions may then require another login.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references let us match a receipt with an account event. We do not ask for wallet passwords or banking PINs.

Retention choices

We keep records while they serve account access, dispute handling, security checks or legal duties. When a record is no longer needed, our retention process removes or separates it.

Change requests

Ask us to access, correct or remove eligible data through account support. Include the requested action and account phone number; we confirm ownership before making a change.

Browse Privacy Policy Answers

These Privacy Policy answers cover the questions you may have before opening an account or checking a wallet receipt. We keep each response tied to a practical step, including phone verification, browser cookies, payment references and requests made through account support.

It covers account details, phone verification, login and device signals, cookies, payment references, support messages, retention and requests to access, correct or remove eligible data.

No. For DANA and OVO activity, we use transaction references, status, date and related account details to match a receipt. We do not ask for your wallet password or PIN.

We may retain the QRIS or GoPay reference, amount, timestamp and status needed to reconcile an account event. These records help answer payment questions without requesting private wallet credentials.

Where local law permits, you can request access to eligible account data through account support. We confirm ownership using your account phone details before discussing or sending records.

Send a correction request through the account support route and describe the field that is wrong. We may ask for a phone verification step before updating the account record.

You can ask whether deletion is available for a particular record. Where local law permits, we assess the request against account access, dispute, security and legal retention needs.

Cookies can keep your session active and remember selected settings. Browser controls let you change cookie choices, but turning them off may require repeated login or affect account functions.