Reference

rk77 Terms & Conditions for Indonesia

rk77 Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet transactions in Indonesia.

Account eligibilityWallet verificationPolicy accessSupport requests
rk77 rk77 Terms & Conditions for Indonesia
POLICY HELP

Open A Support Request About Terms

A clear support path helps when a clause affects your account or wallet request. Use the support link beside the account area and include your registered phone number, the relevant Terms &…

Account access If phone verification or account access does not match the Terms & Conditions, send the section name and your registered number through the support link for an account check.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment reference and explain which policy condition you need us to clarify.
Policy changes To ask about a wording change or request correction of your account details, contact support from the signed-in account and describe the requested amendment clearly.
ACCOUNT SAFEGUARDS

Secure Your Terms And Account Record

We handle this policy area through account records, payment references and access controls rather than informal messages.

Data handling

We use submitted account details and transaction references to apply these Terms & Conditions, investigate mismatches and respond to requests. Do not send passwords or complete wallet credentials through support.

Cookies and sessions

Cookies can preserve your signed-in session and basic page settings on a phone or desktop browser. Clearing them may require you to complete the account access step again.

Account security

Keep your phone, password and verification messages private. We may pause an account action when submitted details conflict with the account record or payment reference.

Record retention

Account and transaction records may be retained for the period needed to apply these Terms & Conditions, resolve disputes and meet applicable legal or operational requirements.

Correction requests

If your name, phone number or account detail is inaccurate, use the signed-in support route and state the correction requested. We may ask for a matching account check before changing it.

Contact ownership

Policy questions should come from the account connected to the request. Including a section heading, transaction reference or access step helps us identify the issue without exposing unrelated data.

Find Answers In The Terms

These questions cover the account and payment conditions Indonesian customers usually want to settle before opening an account. Each answer points you back to the relevant policy action, including access, verification, data requests and contact steps where local law permits.

They cover account creation, phone verification, lobby access, wallet and bank transaction checks, account security, data handling, policy updates and the support process for disputes or correction requests.

Access depends on local law. Before opening an account, check the current Terms & Conditions and complete the required phone verification. We may restrict access when eligibility or submitted account details do not match.

Phone verification links your account to the number you submit and helps us distinguish an access request from an unverified attempt. Keep the verification message private and use your own registered number.

Yes. The terms apply to payment requests made through DANA, QRIS, OVO, GoPay, bank transfer or virtual account. A payment reference may be required to match the request with your account.

Use the support link from your signed-in account and include the policy section, account phone number and relevant payment reference. Do not send your password or complete wallet login details.

Yes, use the account support route to request a correction to your name, phone number or related record. We may verify ownership before applying a change under the current Terms & Conditions.

We publish the current wording on this Terms & Conditions page. When operational or legal requirements change, the updated version applies after publication, so check this page before using account or payment functions.